Terms & Conditions

Our websites are in beta-version until June 30th 2020. Some features and content may not be working properly. Any questions or comments can be addressed to info@biggerpicture.dk.

biggerpicture.dk / academy.biggerpicture.dk / visualcollaboration.site / tegnmeresammen.dk are owned and operated by Bigger Picture. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to, and accept and adhere to, the following terms and conditions as stated in this policy (hereafter referred to as ‘User Agreement’), along with the terms and conditions as stated in our Privacy Policy.

This agreement is in effect as of October 1st 2019.

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

Responsible Use and Conduct

By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.

Wherein, you understand that:

a.       In order to access our Resources, you may be required to provide certain information about your self (such as identification, title, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct,and up to date.

b.       You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.

c.       Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated,unethical or unconventional means.

d.       Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.

e.       Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.

f.        You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civilliability.

g.       We may provide various open communication tools on our website, such as blog comments,blog posts, public chat, forums, message boards, newsgroups, product ratingsand reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

                     i.           Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

                   ii.           Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;

                  iii.           Contains any type of unauthorized or unsolicited advertising;

                  iv.           Impersonates any person or entity, including any www.biggerpicture.dk employees or representatives.

h.       We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

i.         We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of Bigger Picture, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly displayand/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy.

j.        You agree to indemnify and hold harmless Bigger Picture and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents,and licensors, from and against all losses, expenses, damages and costs,including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by BiggerPicture. Bigger Picture has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Bigger Picture shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Privacy

Your privacy is very important to us,which is why we’ve created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your privateinformation. Our privacy policy is included under the scope of this UserAgreement. To read our privacy policy in its entirety, see link at bottom of page.

Limitation of Warranties

By using our website, you understand and agree that all Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:

a.       The use of our Resources will meet your needs or requirements.

b.       The use of our Resources will be uninterrupted, timely, secure or free from errors.

c.       The information obtained by using our Resources will be accurate or reliable, and

d.       Any defects in the operation or functionality of any Resources we provide will be repaired or corrected.

Furthermore, you understand and agreethat:

a.       Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.

b.       No information or advice, whether expressed, implied, oral or written, obtained by you from Bigger Picture or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.

Limitation of Liability

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. Bigger Picture will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

Copyrights/Trademarks

All content and materials available on biggerpicture.dk and connected sites (academy.biggerpicture.dk / visualcollaboration.site, tegnmeresammen.dk), including but not limited to text, graphics, website name, code, images and logos are the intellectual property of Bigger Picture, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by BiggerPicture.

Products, events, courses and other services

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that:

a.       You have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that

b.       The information you supply to us is true, correct and complete. By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

When an order is placed in the Service the binding sales agreement between the User and the Service is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed. Unless otherwise agreed by us, payment must be received by us prior to acceptance of an order. All the product prices and delivery charges are displayed in EURO (€). When ordering from outside the EU the User accepts to pay for any local taxes, customs duties, clearance charges and other comparable costs.

Product purchases

Delivery times may vary from product to product. Digital products are delivered within 7 days of purchase. Delivery time of physical products is determined by availability of the product and order destination. We reserve the right to deliver different products ordered in the same time separately. We take responsibility over the loss or damage of the product occurred during the delivery. We shall not be liable for delays in performing or failure to perform this Agreement orany obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God,fires, strikes, labor disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction. All prices are stated is Danish Kroner, excludingVAT.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at anytime without prior notice.

Return policy:
You are guaranteed a 14 days right of return on all physical products bought on www.biggerpicture.dk. The product(s) must be returned in the same condition it was received in including a valid receipt for the purchase. Documentation that the product has been returned must be forwarded to info@biggerpicture.dk.In case the product shows signs of use, the right of return will be canceled. When the product has been received, the full amount will be reversed to the account from which the purchase was made. All costs associated with the return are to be paid by the costumer.

Vat, Customs and import duties
If your delivery country is outside the EU, and your country charges customs or import duties – these will be charged once the package reaches the delivery country. You will have to pay these charges. This also applies to the purchase of gifts or other purchases made on behalf of another recipient. Unfortunately, we have no control over customs and import charges, and we cannot inform you how much they will be before you order. Customs policies vary widely from country to country. Please contact your local customs office for furtherinformation.

Returns must be sent to this address:

Bigger Picture
Vestergade 20 C st.

DK-1456 Copenhagen K

Event / Training purchases

Any training courses organized and hosted by Bigger Picture are booked, paid for and cancelled via our Shop or direct invoice. Payment methods are shown at the appropriate point in the payment process. Once you have registered, you will receive a digital confirmation of your registration as well as an invoice from Bigger Picture. The invoice must be paid in advance in order to attend the event /course. Cancellations are processed via mail. Cancellations made 30 days or more prior to the training course incur a charge of 10% of the training course fee. For cancellations made less than 30 days prior to the event the training course fee must be paid in full. You may send a proposal for replacement participant. Bigger Picture can choose not to accept replacement. Cancellation fees are handled directly by Bigger Picture. We reserve the right to cancel the training course, even at short notice. In the event of such a cancellation, you will be immediately refunded any amounts already paid. All prices are stated is Danish Kroner, excluding VAT.

Online event, workshops and courses

Any online events, workshops and courses organized and hosted by Bigger Picture are booked, paid for and cancelled via our Shop, our Academy or direct invoice. Payment methods are shown at the appropriate point in the payment process. Once you have registered, you will receive a digital confirmation of your registration as well as an invoice from Bigger Picture or through our Academy. The invoice must be paid in advance in order to attend the event /workshop/ course. Cancellations are processed via mail. Cancellations made 7 days or more prior to the event/ workshop/ course incur a charge of 10% of the fee. For cancellations made less than 7 days prior to the event / workshop / course the fee must be paid in full. You may send a proposal for replacement participant. Bigger Picture can choose not to accept replacement. Cancellation fees are handled directly by Bigger Picture. We reserve the right to cancel the event/ workshop/ course, even at short notice. In the event of such a cancellation, you will be immediately refunded any amounts already paid. All prices are stated is EURO (€) excluding Danish VAT.

Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service maybe governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Bigger Picture, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Termination of Use

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

Governing Law

This website is controlled by BiggerPicture. It can be accessed by most countries around the world. By accessing our website, you agree that the statutes and laws of our state, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site. Furthermore, any action to enforce this User Agreement shall be brought in the state courts of Denmark. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Complaints
Www.biggerpicture.dk operates under the Danish Sales of Goods Act and the guidelines issued by the National Consumer Agency. The provisions of the Danish Sale of Goods Act regulate complaints. This means that the customer has 24 month notice on faults and defects on aproduct. However, this does not apply to errors, damages or wear to tear due to improper use, lack of maintenance or normal wear and tear. If you wish to file a complaint, report a defect or non-delivery, please contact us at info@biggerpicture.dk

Contact Information

If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at: info@biggerpicture.dk

Bigger Picture Aps
Vestergade 20
DK1456 Copenhagen K

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