Drawings and visualization increase the bandwidth of collaboration because we can literally see what each other means when we make our conversations visible. This is particularly valuable when conducting meetings and workshops remotely. Non-verbal communication cues often get lost in translation during online meetings, and it can be challenging to stay focused with a high level of engagement when we're not physically in the same room. Using visualization and drawing does not fix all challenges of remote collaboration, but it does:
- Create clarity: A drawing can challenge, adjust, and redefine original understanding because the content of the drawing is an abstract idea made concrete.
- Show listening: When we draw what other people are saying, we show them we're listening.
- Promote memory: When we hear information, we are likely to remember 10% of it three days later. Add an image, and retention jumps up to 65%.